ceo bet365 Privacy Policy

Definitions and Opening Statement

This privacy policy ("Policy") governs the collection, storage, and processing of information between the organisation operating the ceo bet365 platform ("we", "us") and users of this platform ("you", "member").

By using the ceo bet365 website (ceobet365.cam) to register an account or to use the services in any other way, you are considered to have agreed to all the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.

In this policy, "personal information" refers to any information that can directly or indirectly identify a specific individual. To learn more about us, please read our profile and activities page.

What Information Is Collected

2.1 Information Collected at Registration

When you open an account at ceo bet365, we collect the following information:

• Full name (as per national identity card)
• Date of birth (for age verification — our platform strictly enforces a 21+ age limit)
• Email address
• Mobile number
• Username and password
• Mobile banking number (bKash, Nagad, Rocket, Upay — for transaction processing)

2.2 Identity Verification Information

For secure transactions and membership verification, we may collect:

• Copy of national identity card or passport
• Selfie or face verification data
• Basic bank account details (where applicable)

2.3 Transaction Information

Your deposit, withdrawal, and betting history is automatically stored in our system. This includes transaction date and time, amount, payment method, and account balance information.

2.4 Technical Information

When you use our website or app, the following is automatically collected:

• IP address and device ID
• Browser type and version
• Operating system
• Usage duration and navigation data
• Cookies and similar tracking data (see Section 6)

How Information Is Collected

ceo bet365 collects information in the following ways:

• Directly provided: Information you supply yourself through registration forms, identity verification forms, or live chat.
• Automatically collected: Information gathered through technical means while you use the website or app.
• Via third parties: Information received from payment processors or identity verification providers, used directly to improve our services.
• Public sources: Information from publicly available sources, used solely to prevent fraudulent activity.

Purpose of Using Information

The purposes for which we use your information:

• Account creation and management
• Identity verification and age confirmation (21+)
• Deposit and withdrawal processing
• Verifying eligibility for bonuses and promotional offers
• Managing VIP membership and cashback benefits
• Preventing fraud, money laundering, and other illegal activities
• Ensuring platform security
• Providing customer support via live chat and email
• Analytical work to support service upgrades and new feature development
• Fulfilling applicable legal obligations

We use your information only for the purposes stated above. To learn more about our terms of service, please read the Terms and Conditions page, where members' rights and responsibilities are clearly described.

Data Storage and Security

5.1 Retention Period

We retain information for as long as your account is active and, after account closure, for as long as necessary to meet legal obligations. Transaction-related information is generally retained for a minimum of five years after account closure.

5.2 Technical Security Measures

ceo bet365 uses industry-standard security technology to keep your personal information safe:

• SSL Encryption: All data transfers are protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall Protection: Advanced firewalls and intrusion detection systems are in place.
• Access Control: Only authorised personnel can access specific data.
• Security Audits: Independent security assessments are conducted at regular intervals.

However, no internet-based system is 100% secure. You are therefore advised to stay cautious — never share your login credentials with anyone.

5.3 International Data Transfers

Our servers may be located in various countries. Your information may be transferred outside Bangladesh during storage and processing. In such cases, we ensure that the highest standards of data protection are maintained.

Cookie Policy

Cookies and similar technologies are used on the ceo bet365 platform to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the site. Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help improve the service by analysing which pages are used most.
• Marketing Cookies: Used to show relevant content based on your interests.

6.2 Cookie Controls

All cookies other than essential cookies can be disabled from your browser settings. Please note that disabling cookies may cause some features to not work properly.

Sharing Information with Third Parties

ceo bet365 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

7.1 Service Provider Partners

Organisations handling payment processing — including bKash, Nagad, Rocket, Upay, and bank transfer providers — as well as identity verification service providers receive necessary information. All such organisations are bound by agreement with us and may use the information only for the specified purpose.

7.2 Legal Obligations

Where required by a court order, a lawful request from an investigating authority, or applicable law, we are obliged to provide information to the relevant authority.

7.3 Fraud Prevention

Information may be shared with relevant authorities as needed to detect and prevent fraudulent activity, money laundering, or attempts to compromise platform security.

7.4 Business Changes

In the event of business restructuring or a merger, your information may be transferred to the new management structure, though the protections of this policy will remain in force.

Your Rights

As a member of ceo bet365, you have the following rights regarding your personal information:

8.1 Right to Access Information

You may request to know what information we hold about you. We will endeavour to respond to such requests within 30 business days of receipt.

8.2 Right to Correct Information

If any of your information is incorrect, you may request that it be corrected. Contact us via live chat or email for assistance.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, information required to fulfil legal obligations may not be immediately deletable.

8.4 Right to Object to Processing

You may object to your information being used for marketing or analytical purposes. In that case, we will stop processing your data for those purposes.

8.5 Right to Data Portability

In certain circumstances, you may request that your information be provided in a machine-readable format, making it easier to transfer elsewhere.

To exercise any of the above rights, contact us via live chat or email. To learn about responsible betting and tools to keep yourself protected, please read the Responsible Gaming page.

Protection of Minors' Information

ceo bet365 is strictly for users aged 21 and above. We do not knowingly collect or store any information from persons under the age of 21.

We verify age at the time of registration. If any account belonging to a minor comes to our attention, that account will be immediately closed and all related information will be deleted.

If you believe that a minor is using our platform, please notify our support team immediately.

Changes to the Policy

We may update this privacy policy from time to time due to service improvements, technological changes, or legal requirements. The date of each update will be noted at the top of the page as "Last Updated".

If there are significant changes, we will send a notice to your registered email address. Continued use of the platform after the changes will indicate that you have agreed to the revised policy.

We recommend that you visit this page regularly. For common questions and answers, you can check our FAQ section.

Contact

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

• Live Chat: 24 hours, 7 days a week — support is available in Bengali and English
• Email: [email protected]

We will process your request as quickly as possible and will generally aim to respond within 24–72 hours.