ceo bet365 Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") apply to the use of the ceo bet365 platform ("Platform") and all its services. These Terms form a legally binding agreement between ceo bet365 ("Company" or "we") and the registered member ("you" or "member").

By accessing the platform or opening an account, you are considered to have agreed to the full content of these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

1.1 Key Definitions

• "Platform" — All digital services of ceo bet365, including the website and mobile application.
• "Member" — Any person registered on the platform who holds an active account.
• "Wallet" — The financial balance in a member's account.
• "Bonus" — An additional amount added to a member's wallet as part of a promotional offer.
• "Wagering" — The process of meeting a specified total bet amount before a bonus can be withdrawn.
• "Net Loss" — The amount obtained by subtracting total winnings from total losses over a given period.

2. Account Registration and Eligibility

To open an account at ceo bet365, applicants must meet the following eligibility requirements:

• The applicant must be at least 21 years of age. No person under 21 may participate on this platform.
• All information provided must be truthful, accurate, and complete.
• A person may operate only one account.
• Providing a valid mobile number is mandatory when opening an account.
• A secure password must be set at the time of registration and must not be shared with any third party.

2.1 Multiple Accounts

A member may not operate more than one account using the same name, mobile number, email address, or payment method. If evidence is found that a member holds multiple accounts, ceo bet365 reserves the right to close all such accounts and cancel any associated bonuses.

3. Account Management and Security

The responsibility for keeping an account secure rests entirely with the member. Sharing account login details (username and password) with anyone else is strictly prohibited.

3.1 Password Security

• A password must contain at least 8 characters; it is recommended to include uppercase letters, lowercase letters, numbers, and special characters.
• Passwords should be changed at regular intervals.
• Always log out after logging in from a public or shared device.

3.2 Unauthorised Access

If you suspect unauthorised access to your account, notify our support team immediately via ceo bet365 live chat or email. ceo bet365 will not be held responsible for any financial loss resulting from third-party access if the member has shared their own login details.

4. Deposits and Withdrawals

ceo bet365 supports transactions through all popular mobile and banking methods in Bangladesh.

4.1 Deposit Rules

• The minimum deposit amount is ৳100 (per method).
• Accepted deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits are generally credited to the wallet instantly.
• You must use your own registered payment method when making a deposit — third-party payments are not accepted.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals may only be made through the same method used for the deposit.
• Withdrawal from a bonus balance is not possible if the bonus wagering requirement has not been met.

5. Bonuses and Promotions

ceo bet365 offers various types of bonuses for its members. Each bonus has its own terms and conditions, which are set out in detail on the relevant bonus page.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for the bonus is 25 times the bonus amount.

5.2 Bonus Usage Terms

• Each bonus may be claimed only once, unless the terms state otherwise.
• Not all games contribute equally toward bonus wagering — the contribution of specific games will be stated in the terms of the relevant bonus.
• Bonuses may only be used on the ceo bet365 platform — they cannot be withdrawn directly.
• If bonus terms are breached, the bonus and any winnings derived from it may be cancelled.

6. Betting and Gaming Rules

Specific rules apply to all types of sports betting and casino games on ceo bet365.

6.1 General Bet Placement Rules

• Once a bet is confirmed, it cannot be changed or cancelled, unless a technical error occurs on the platform's side.
• There must be sufficient balance in the wallet at the time betting begins.
• Live betting odds may change after an event has started — the bet will be confirmed at the odds displayed at the time of placement.

6.2 Cancellations and Bet Outcomes

If an event is cancelled, postponed, or left undecided, the stake for the relevant bet will be returned to the member's wallet. However, if one leg of a multi-bet is cancelled, the remaining legs of the multi-bet may be recalculated at revised odds.

6.3 System Errors

If a bet is incorrectly placed or an incorrect result is displayed due to a technical error, ceo bet365 reserves the right to cancel the relevant transaction and recalculate based on correct information.

7. VIP Program

The ceo bet365 VIP program has three tiers: Bronze, Silver, and Gold. The weekly cashback rate differs for each tier.

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

Weekly cashback is the amount paid at the applicable rate on the net loss (total losses minus total winnings) for that week. For example, if a Silver member has a net loss of ৳20,000 in a given week, they will receive ৳20,000 × 0.5% = ৳100 cashback.

VIP tier upgrades depend on a member's overall activity and engagement on the platform. The specific thresholds for tier changes are set by ceo bet365 and are subject to change.

8. Prohibited Activities

The following activities are strictly prohibited on ceo bet365 and may result in account closure as well as legal action:

• Bonus abuse — such as claiming bonuses on multiple accounts using the same payment method.
• Using betting software, bots, or automated methods.
• Placing bets on behalf of another member or participating in syndicate betting.
• Money laundering or using funds from illegal sources.
• Attempting to interfere with the platform's systems or security.
• Opening an account with false information or committing identity fraud.

9. Account Suspension and Closure

ceo bet365 may temporarily suspend or permanently close an account in the following circumstances:

• Discrepancies in information or failure to provide documents during the identity verification process.
• Involvement in prohibited activities listed in Section 8 of these Terms.
• Evidence of operating multiple accounts.
• The member requests closure of their own account.
• The account has been inactive for an extended period.

9.1 Closure at the Member's Own Request

If a member wishes to close their account, please contact the ceo bet365 support team via 24/7 live chat or email. It is the member's responsibility to withdraw any available balance before the account is closed. Any unused cash balance in a closed account will be returned, but bonus balances where the wagering requirement has not been met will be cancelled.

10. Responsible Gaming Policy

ceo bet365 believes that sports betting should be a form of entertainment, not a source of financial difficulty. We therefore give the highest priority to responsible gaming.

• Members may set weekly or monthly deposit limits on their own accounts.
• A self-exclusion option is available for members who want to take a temporary break from betting.
• If signs of problem gambling appear, please contact our support team.
• This platform is for persons aged 21 and above only.

For more details on responsible gaming, please read our responsible gaming page.

11. Data Protection and Privacy

ceo bet365 uses SSL encryption and modern security technology to protect members' personal information. We never sell or share member data with third parties unless required to do so by law.

Full details on data collection, use, and storage can be found in our Privacy Policy. By opening an account, you are also considered to have agreed to that policy.

11.1 Data Retention Period

Even after an account is closed, ceo bet365 may retain member transaction data for a specified period as required by law.

12. Terms Changes

ceo bet365 reserves the right to amend or update these terms and conditions at any time. Changes take effect from the time they are published. For significant changes, we will endeavour to notify members via email or a notification on the platform.

If a member continues to use the platform after any changes, they will be considered to have accepted the updated terms and conditions. We therefore recommend checking this page regularly.

13. Applicable Law & Dispute Resolution

These terms and conditions will be interpreted and applied in accordance with applicable law. Any dispute between a member and ceo bet365 will first be addressed through negotiation.

13.1 How to Submit a Complaint

If a member has a complaint about any matter, they may contact the ceo bet365 support team via 24/7 live chat or email. Support is available in both Bengali and English. For general questions, please visit our FAQ page — you can often find a quick answer there.

13.2 Steps for Dispute Resolution

1. Contact the support team and describe the matter in detail.
2. The support team will endeavour to provide an initial response within 48 hours.
3. Complex matters will be escalated for review at a higher level.
4. ceo bet365's final decision will be communicated to the relevant party in writing.

If any part of these terms and conditions seems unclear, please contact our support team before logging in to the platform. ceo bet365 always operates on the basis of transparency and fairness. All betting and gaming activities are for those aged 21 and above.